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Legal
This policy clarifies how PackMesh handles regulated data categories that require additional contractual safeguards, including HIPAA-regulated protected health information (PHI).
Unless otherwise stated in a signed written agreement, customers must not submit PHI or other specially regulated data to PackMesh that requires heightened statutory terms.
If your use case requires PHI processing, you must execute a separate signed BAA with PackMesh before uploading, transmitting, or processing PHI through the service. A BAA request can be initiated by contacting packmeshapp@gmail.com.
Depending on your industry, additional written terms may be required for data categories governed by sector-specific regulations. PackMesh reviews these requirements case-by-case and may provide supplemental contractual exhibits.